FAQs – Frequently Asked Questions

What methods of purchase?

You can purchase by subscribing to the site and accessing the online store.

How can I pay?
  • Credit card
  • Paypal
  • Bank Transfer
What are the delivery times?

For every purchase the goods will be sent, via courier, within a day after the order online. Delivery times vary between 3 and 5 days (Italy) for EU and other countries the delivery time vary between 1 week and 20/25 days.

In the case of purchase by bank transfer you will be required in order to process your order, wait for the receipt of payment on account. This time varies according to the bank issuer, and therefore may vary from 3 days to 6 working days.

Can I pay with a prepaid card?

Sure. And ‘possible to pay via Paypal. With PayPal, you can shop on our site for free and safe either by credit card (Visa, Visa Electron, MasterCard) is by prepaid card.

How can I track my order?

A few hours after the ship of your order, you’ll get an email to track your shipment.

If at the time of delivery I realize that the damaged package as I do?

All our products are shipped in packaging that guarantees maximum safety and always arrive at their destination undamaged.

However, if at the time of withdrawal of the package you noticing that the box has evidently been damaged (cracked or open), please refuse the withdrawal in writing justifying why using the forms of delivery, and promptly contact our customer service at  +39 081 0320329 or via email: info@quarantalocatelli.it

 

Are you a dealer?

Dear customers if you are retailers, interested in buying wholesale our products please contact us at the following numbers: +39 081 0320329 or write us to commerciale@quarantalocatelli.it